Legal
Terms & Conditions
Last updated: June 15, 2026
1. Acceptance of Terms
By accessing or using the AnidaPro website (anidapro.com) or registering for an AnidaPro account, you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not use our services.
These Terms constitute a legally binding agreement between you and AnidaPro LLC, 928 S Dixie Highway #1026, Lantana, FL 33462 (“AnidaPro,” “we,” “us,” or “our”).
2. The AnidaPro Platform
AnidaPro is a software-as-a-service (SaaS) field service management platform built for independent contractors and trade businesses. Subscribers (“Contractors”) use the platform to operate their own businesses; AnidaPro does not perform contracting work and is not a party to any service agreement between a Contractor and their clients.
The platform currently includes, among other tools (this list is illustrative and subject to change; see Section 4.9):
- Client CRM — manage your own client records, properties, and history.
- Estimates & Proposals — create, send, and collect e-signature acceptance.
- Invoicing & Online Payments — branded invoices with Stripe-powered payment collection.
- Job Management — kanban tracking from booked through completed.
- Scheduling — calendar view with optional Google Calendar sync.
- Team Management — role-based seats for office staff and field crew.
- Analytics — revenue, outstanding invoices, and pipeline reporting.
- Branded Client Portal — your clients view estimates, approve proposals, pay invoices, and leave reviews.
All work performed for end clients is the sole responsibility of the Contractor. AnidaPro provides software tools only and is not a contractor, broker, agent, or marketplace for the underlying services.
3. Account Registration & Eligibility
- You must be at least 18 years old and legally able to form a binding contract to register for an account.
- You agree to provide accurate, current, and complete information during registration and to keep that information up to date.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
- You consent to receive transactional SMS, voice, and email communications related to your account, billing, and platform activity. Reply STOP to any text message to opt out of non-essential SMS.
- AnidaPro reserves the right to suspend or terminate accounts that violate these Terms or that are inactive for extended periods.
4. Subscriptions & Billing
4.1 Free Trial
New subscribers receive a 14-day free trial. You will not be charged during the trial, and you may cancel at any time before the trial ends to avoid being billed. At the end of the trial, your selected plan begins billing automatically using the payment method on file unless you have cancelled.
4.2 Subscription Plans
Subscribers may choose one of the following plans:
| Plan | Monthly Fee | Included Seats | Additional Seats |
|---|---|---|---|
| Freelance | $79 / month | 1 seat (solo) | — |
| Small Business | $199 / month | 3 seats | $25 / mo per additional seat |
| Enterprise | $399 / month | 10 seats | $20 / mo per additional seat |
All plans provide access to the AnidaPro platform as it exists at the time of your subscription. Plans differ in included seat count and per-seat overage pricing. AnidaPro reserves the right to update, modify, or discontinue platform features at any time as described in Section 4.9.
4.3 Seat Overages
If your team exceeds the seats included in your plan, additional seats are billed automatically each month at the per-seat rate listed above. Seat usage is metered based on active team members in your workspace.
4.4 Payment Processing
When your clients pay an invoice you generated through the platform, payments are processed by Stripe and standard Stripe processing fees apply. Funds settle directly to the Stripe account connected to your AnidaPro workspace.
4.5 Cancellation & Refunds
You may cancel your subscription at any time from the billing portal. Cancellation takes effect at the end of the current billing period; no prorated refunds are issued for unused time. Subscription fees are non-refundable except as required by law.
4.6 Plan Changes
You may upgrade, downgrade, or switch between plans at any time from the billing portal. Upgrades take effect immediately with prorated billing; downgrades take effect at the start of the next billing cycle.
4.7 Price Changes
We may adjust subscription pricing from time to time. We will provide at least 30 days’ advance notice of price increases by email and through the platform. Continued use of the platform after the effective date constitutes your acceptance of the new pricing. If you do not accept the new pricing, you may cancel your subscription before the effective date pursuant to Section 4.5.
4.8 Chargebacks & Disputes
If you initiate a chargeback or payment dispute with your bank or card issuer regarding any charge from AnidaPro, a $500 dispute-processing fee will be assessed per dispute. This fee covers administrative costs, chargeback fees imposed on us by payment processors, and staff time required to respond. The fee will be charged to the payment method on file or invoiced directly. We encourage you to contact us at support before initiating a dispute so we can resolve the matter promptly.
4.9 Feature Changes
AnidaPro reserves the right, at any time and in its sole discretion, to add, modify, suspend, limit, or permanently discontinue any feature, tool, integration, or functionality offered through the platform — including features described in these Terms, in marketing materials, or in any plan description — with or without prior notice. No such change shall entitle you to a refund, credit, fee reduction, or any other remedy. Descriptions of platform features in these Terms or on our website reflect the platform as it existed at the time of publication and do not constitute a warranty or guarantee of continued availability. Your continued use of the platform following any feature change constitutes your acceptance of the platform as modified.
5. Subscriber Responsibilities
- You are solely responsible for the work you perform for your clients and for holding any licenses, certifications, and insurance required by applicable law for that work.
- You are responsible for the accuracy of records you create in the platform (estimates, invoices, client information, etc.) and for any communications you send to your clients through the platform.
- You agree to maintain accurate account information, including valid billing details and contact information.
- You may not share login credentials with unauthorized parties. Each active team member must use their own seat.
- You are responsible for ensuring your use of the platform complies with applicable laws governing your business, including consumer protection, e-signature, telemarketing, and data privacy laws.
6. Prohibited Conduct
You agree not to:
- Use the platform for any unlawful purpose or in violation of any applicable law or regulation.
- Submit false, misleading, or fraudulent information during account registration or while using the platform.
- Resell, sublicense, or otherwise commercially redistribute access to the platform without our prior written consent.
- Reverse-engineer, scrape, or attempt unauthorized access to our systems or data.
- Harass, threaten, or abuse other users, contractors, or AnidaPro staff.
- Introduce malware, viruses, or other harmful code into our systems.
Violation of these prohibitions may result in immediate account suspension or termination without refund and may subject you to civil or criminal liability.
7. Intellectual Property
All content on the AnidaPro website and portal — including text, graphics, logos, software, and trademarks — is the property of AnidaPro LLC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.
You retain ownership of content you upload to the portal (e.g., business logo, client records). By uploading content, you grant AnidaPro a limited, non-exclusive license to use it solely to operate and improve the platform.
8. Third-Party Services
The platform integrates with third-party services including Stripe (payments), Supabase (database and auth), Twilio (SMS and calls), Resend (email), and Vercel (hosting). Your use of these integrated services is subject to their respective terms and privacy policies. AnidaPro is not responsible for the acts or omissions of these third parties.
9. Disclaimers
THE PLATFORM AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ANIDAPRO DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
ANIDAPRO PROVIDES SOFTWARE TOOLS ONLY. WE DO NOT GUARANTEE ANY BUSINESS OUTCOME, REVENUE, OR THAT YOUR USE OF THE PLATFORM WILL RESULT IN NEW CLIENTS, JOBS, OR PAYMENTS. YOU ARE SOLELY RESPONSIBLE FOR THE WORK YOU PERFORM AND THE RELATIONSHIPS YOU MAINTAIN WITH YOUR CLIENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANIDAPRO LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM OR SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO ANIDAPRO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
11. Indemnification
You agree to indemnify, defend, and hold harmless AnidaPro LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the platform; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any services you perform as a contractor.
12. Governing Law & Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
12.2 Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Except for disputes that qualify for small claims court (Section 12.3), you and AnidaPro agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the platform (each a “Dispute”) exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall take place in Palm Beach County, Florida, or remotely if the parties agree. The arbitrator shall have authority to award the same damages and relief as a court, and the arbitrator’s decision shall be final and may be entered as a judgment in any court of competent jurisdiction.
12.3 Small Claims Exception
Either party may bring an individual claim in small claims court in Palm Beach County, Florida, provided the claim qualifies under that court’s jurisdictional limits and the matter remains in small claims court and is not removed or appealed to a court of general jurisdiction.
12.4 Class Action & Jury Trial Waiver
YOU AND ANIDAPRO EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY ONLY. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of class or representative proceeding.
12.5 Arbitration Opt-Out
If you are a new subscriber, you may opt out of this arbitration agreement by sending written notice to info@anidapro.com within 30 days of first creating your account. Your notice must include your full name, account email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms, and AnidaPro will not retaliate against you for opting out.
12.6 Injunctive Relief Exception
Nothing in this Section prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm while arbitration proceedings are pending.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify portal account holders by email. Your continued use of our services after changes become effective constitutes your acceptance of the revised Terms.
14. Termination & Data Retention
We reserve the right to suspend or terminate your account or access to the platform at any time, with or without notice, for conduct that violates these Terms or that we determine, in our sole discretion, is harmful to other users, AnidaPro, or third parties. Upon termination, your right to use the platform ceases immediately.
Data Retention. Following termination or expiration of your subscription — whether initiated by you or by AnidaPro — your account data (including client records, estimates, invoices, and job history) will be retained for 30 days to allow you to export your data using the platform’s built-in export tools. After this 30-day window, AnidaPro may permanently delete all account data from our systems and backups with no obligation to recover it. You are solely responsible for exporting any data you wish to retain before the retention window expires. AnidaPro shall have no liability for data deleted pursuant to this policy. In cases of termination for violation of these Terms, AnidaPro reserves the right to shorten or forgo the retention window entirely.
15. Miscellaneous
- Entire Agreement: these Terms and our Privacy Policy constitute the entire agreement between you and AnidaPro with respect to the subject matter herein.
- Severability: if any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
- Waiver: failure to enforce any provision of these Terms is not a waiver of our right to enforce it in the future.
- Assignment: you may not assign your rights under these Terms without our prior written consent. We may assign our rights freely.
16. Contact Us
Questions about these Terms? Contact us:
AnidaPro LLC
928 S Dixie Highway #1026
Lantana, FL 33462